We have a 24/hr cancellation policy. This policy is to respect our therapists' times and other patients that could be potentially using that time for a treatment.
It is your responsibility to call us 24 hr in advance for any cancellation or we will have to charge you fully for the missed appointment.
We understand emergencies can happen, in such cases we can reschedule with no charge if a valid reason has been given.
Thank you for understanding!
Locus Health Centre Inc.